RCMP encourage residents to use province-wide phone line for non-emergency police reporting

Posted on July 10, 2025 by Sunny South News

By Kristine Jean
Sunny South News

Coaldale-Picture Butte and Taber RCMP are reminding residents to use 310-RCMP (310-2767) to make a non-emergency police report. 

The new non-emergency line was launched by the RCMP earlier this spring to help  streamline the reporting process, help in the early stages of investigations, and reduce unnecessary calls to 911.   

Coaldale-Picture Butte RCMP Staff Sgt. Mike Numan shared the information in a recent press release and noted the new number is a “fully active, province-wide phone line dedicated to handling non-emergency police matters.” 

“Whether you need to report a suspicious person, property damage, or a minor theft, this number connects you directly to the appropriate RCMP detachment —no area code required,” read the release. “The 310-RCMP line is an important tool that helps streamline the reporting process, ease pressure on 911 services, and support more efficient police responses to non-urgent incidents.”

310-RCMP calls are directed to the Alberta Operational Communication Centre who then dispatch non-emergency calls in the order of their priority. The number is accessible to all Albertans within the province with a phone line or an active mobile phone with a cellular signal. 

The release stated non-emergencies do not pose an immediate or potential threat to life or public safety, include crimes that have already taken place prior to being discovered and often do not require police attendance, but do require police response. 

Examples of non-emergencies include but are not limited to minor motor vehicle collisions, break and enters that already took place, scams in which money or personal information was not transferred or provided, lost property, property damage under $5,000 and theft under $5,000. 

To report a non-emergency, people can call 310-RCMP (7267) or to report  online, they can download the Alberta RCMP app through Apple or Google Play or visit http://www.rcmp-grc.gc.ca/ab and select Online Crime Reporting under quick links.

For more information on the new 310-RCMP number, follow RCMP on Facebook @RCMPinAlberta and on X @RCMPAlberta.