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December 9, 2023 December 9, 2023

Days long wait times for AMA services last week as cold snap continues

Posted on January 4, 2022 by Sunny South News

By Erika Mathieu
Sunny South News

Some Alberta drivers in need of roadside assistance last week were told to expect days-long wait times for battery boosts and towing or winching in parts of the province. According to the Alberta Motor Association’s (AMA) online roadside assistance request form, Lethbridge residents saw wait time as high as 8 hours for towing or winching, while Calgarians were quoted over three days (75 hours) wait time for the same service through AMA’s roadside assistance membership services. Wait times were over two days (49 hours) to receive a fuel delivery, battery boost, or flat tire assistance through AMA in Calgary, with wait times in Edmonton also exceeding 48 hours at times.

Although wait times in the southern part of the province were significantly lower than the major cities, Lethbridge Police cautioned against the freezing road conditions and encouraged travellers to be prepared for services shortages and road trouble. A recent statement encouraged people to, “ensure your vehicle is swept clear of snow and windshield is scraped to allow for proper visibility, dress properly in the event of a mechanical breakdown or other mishaps, and drive to weather conditions.” To ensure you are able to contact someone, travel with a phone charger or ensure your mobile devices are charged in the event you need assistance

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